We are French Bulldog Holics

Terms


【Payment

  • We accept Paypal.
  • All purchases must be paid for before we can ship.

【Refunds and Exchanges】

  • Please contact us with any problems and we will do our best to work out a solution. Your satisfaction is very important to us.
  • All sales are final unless the item is different than the description or faulty. If it was an error on our part returns will be accepted up to 7 days after you received the items and they MUST BE postmarked within that time frame. 
  • ALL RETURNS MUST be sent with a delivery confirmation number to qualify for a refund Custom made orders are non-returnable. 

【Shipping】

  • Current TURN AROUND TIME
Current TURN AROUND TIMEis 2-3 business days BEFORE shipping unless otherwise stated on the item listing. Shipping is an additional days (sometimes longer on the holidays), if you need it sooner please purchase the RUSH LISTING in our shop & contact us before purchase. Please order early to insure you get your items timely. When your order ships you will receive an email notification containing the tracking information. 
  • SHIPPING INSURANCE
We are responsible for your lovely purchase until it reaches the Post Office. We are not responsible for lost, damaged or misdelivered packages. 
  • ADDRESS CHANGES
We CAN NOT make any changes to shipping addresses when the order is placed. Please make sure that you shipping address is entered correctly during check out. Shipping labels are automatically generated to the address as entered by the buyer. If an order is returned do to an incorrect address you will be required to re-purchase shipping. Thank you for your understanding. 
  • INTERNATIONAL ORDERS
For International Orders we ship EMS international service and can provide a tracking number. Our experience tells us that arrival time is 1-4 weeks depending on your location.

Feel free to contact us for any questions or concerns before your orders.